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Agents

In your company, everything is a signal. A customer who stops using a feature, a prospect who visits the pricing page three times, a critical support ticket. The problem is that these signals live in isolated systems (your email, your CRM, your app) and are just individual activities.

The Revenue Orchestration Agent (ROA) is not just another agent; it's the central nervous system of all revenue operations. The ROA acts as the universal Signal Aggregator. Its sole mission is to listen to everything, understand it, and connect it to actionable insights.

  • Listen: Monitor all your internal data sources (emails, product logs, CRM) and external sources (market updates, news).

  • Standardize: Convert that chaos of data into a unified signal format.

  • Attribute: Link each signal to the correct account, contact, and responsible party.

ROA doesn't work alone. It's the "conductor" that gathers information so that specialized agents can take action. Below, we detail each agent that makes up our platform and how they transform ROA signals into revenue.

RevSign Agents

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Rating and Prioritization Agent

Prioritization Engine

It's the analytical "brain". It reads the signals collected by the ROA and uses AI to calculate vital scores for each account, such as churn probability, account health, sales priority, and expansion opportunities (upsell/cross-sell).

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Sales Co-Pilot Agent

Ideal for Sales

It's the sales team's proactive assistant. It translates the scores (from the Qualification and Prioritization Agent) into a clear "Next Best Action" and alerts salespeople, helping them prioritize and contact the accounts with the highest probability of closing.

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Detention Guardian Agent

Ideal for Customer Service and Operations

It's the co-pilot of the Operations team (CSM), focused on preventing churn. It automatically alerts CSMs when an account shows a high probability of churn and provides them with the context (the "whys" or drivers) so they can intervene effectively.

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Dynamic Segmentation Agent

Ideal for Marketing

It's the marketing engine. It automatically creates dynamic audience segments based on account behavior and scores. Then, it uses generative AI to create personalized content drafts (emails, ads) for those specific segments.

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Product Intelligence Agent

Ideal for Product and Operations

It's the "voice of the market" for the product team. It analyzes all customer feedback (tickets, chats, etc.) to identify patterns, group requests for new features, and prioritize product gaps based on demand (how many customers or how much revenue is requesting it).

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FAQ

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